Simplicity
Our tool is very easy to set up via a URL link to install on your checkouts or on your website. No development needed on your side.
Repair and alter your customers' products
Our network of 400 local artisans delivers a premium alteration and repair service for your customers.
- Products bought by customers to be altered
- Products bought by customers to be repaired
Our process
The repair and alteration service for your customers
Reekom lets you offer your customers an ultra-local repair and alteration service thanks to its network of artisans throughout France, as well as in Spain and Belgium.
Reliability
Artisans are selected and trained according to strict criteria, in line with our high quality standards.
Transparent, unified pricing
A unified price list across the whole territory: no bad surprises, neither for you nor for your customer.
Single invoicing
A single invoice for you: no more administrative hassle creating a supplier and following up on its invoicing.
Pricing
Set-up and subscription costs
Our prices adapt to the chosen format (online / offline) and to the number of stores deployed.
The extra
Reekom is Refashion certified and lets your customers benefit from the repair bonus.
"We were looking for a single solution for all our stores, able to handle our alteration and repair needs, for textiles as well as for shoes and leather goods. Reekom's Repair solution enabled us to roll out this service in our stores in France, Spain and Belgium, with new countries currently opening. Thanks to their expertise with defective products, we also entrust them with handling those. A true single partner for all our upcycling needs."
FAQ
Clear answers about textile upcycling for premium fashion brands.
What exactly is Reekom?
Reekom is a textile upcycling company that helps brands give their products a second life (unsold items, returns, defective pieces, or garments already worn by their customers). We cover three needs: stock refurbishment (Renew), repairs and alterations for your end customers (Repair), and collection and refurbishment for second-hand resale (Recover). Everything is handled from our workshop in La Courneuve (Île-de-France) or through an ultra-local network of artisans.
What types of products can Renew handle?
Renew targets unsellable products from your own stock: production defects, photo shoot samples, unsold items, display models, or defective stock sent back from your warehouses and stores. The goal is to refurbish them so they can be sold again.
Who is the Repair offer for?
Repair is designed for ready-to-wear brands that want to offer a repair and alteration service to their end customers, either through an in-store platform or on their website.
How do end customers hand over their products for repair?
Two options: via a digital plug-in integrated into your website, or directly through your in-store sales staff. The product is then handled by our central workshop or by our ultra-local network of artisans, whichever is best suited.
What types of repairs and alterations do you offer?
The full range: repairs (hems, holes, zips, buttons) and more technical alterations (taking in, lengthening, sleeve adjustments), on all materials including leather, knitwear and silk.